Jessica is often described as results- and client-service oriented, incredibly resourceful and practical... not to mention fun and a pleasure to work with! She combines classic, type-A organization skills with a sense of creativity and innovation, to produce high-quality work that often exceeds her client’s expectations. She has worked with clients ranging from large, complex, global corporations to small-scale, local start-ups, in a variety of industries and sectors, both in the US and abroad.
Her background is an ideal mix of talent management, organizational effectiveness and change management, making her a cross-functional player who can pinch hit on a variety of projects. With skills in broad areas, her passions lie with team alignment and effectiveness, or as she likes to say: providing clarity and structure around the intersection of people, process and culture.
Jessica holds a BA in English & Communications from Rutgers University and an MA in English from Arizona State University. She lives in San Francisco with her husband and two kids under five—who keep her very busy. Whether it’s at a café, playground or conference room, you’ll often find her coordinating people and information to get things done… and have fun while doing it.
“Jessica makes an excellent thought partner. She knows when to encourage, focus, and/or challenge existing thinking. Always articulate, she is bright, passionate, disciplined and hardworking.”
~ Kyra Peyton, Agency Operations Manager, CSAA Insurance Group
Abby Evans - HR Client Services, AAA NCNU
“I strongly recommend Jessica. She delivered on multiple projects. Jessica understood the business need, delivered quality work, and developed strong relationships with stakeholders, including HR and Business Executives. She delivered the HR process for re-alignment of 100 retail Branch Managers; developed new manager training on Product, Marketing, HR, Process, and Finance; re-tooled our HR performance management process and user training tools; and developed tools and guides for our annual performance review process and talent management calibration. She is awesome…”
Valerie Ivey - Director, Customer and Employee Experience, Banana Republic
“Jessica supported our service model pilot. She helped organize our thoughts as we designed the model and the supporting training materials. Jessica was a strong contributor, her internal corporate knowledge and L&D background was what we needed to push forward. Jessica did a great job supporting a new team as we navigated a complex organization. She provided just the guidance we needed. I would love to work with her again when we are breaking the mold and moving past our usual path.”
Kyra Peyton - Agency Operations Manager, CSAA Insurance Group
“Smart, strategic and follow-through immediately jump to mind. Jessica makes an excellent thought partner. Her approach is collaborative, and client customized. She is insightful and offers perspectives and lessons learned. She knows how and when to encourage, focus, and/or challenge existing thinking. Her approach is practical and realistic – she is completely dependable. She drives to milestones with excellent communications. Always articulate and eloquent, she is bright, passionate, disciplined and hardworking. She cares about the companies and the people she works with and this leads to strong relationships. I look forward to my next opportunity to work with Jessica.”