Jennifer Gomes

Strategic Change & Communications Expert + Certified Coach

20 years experience on complex change initiatives

Believes in listening and being flexible – every client is unique

Cuts through ambiguity and builds clarity

Resides in Pasadena, California

For nearly 20 years, Jennifer has partnered with Fortune 500 and global companies on a variety of projects that helped leaders and employees make a change in how they work. Jennifer’s clients call her when they are dealing with complex projects that involve mindset and behavior change. Her clients appreciate how she listens to their needs; brings clarity and structure in ambiguous situations; builds a clear and compelling strategic message for the change; and quickly produces results.

Her services include

Organizational change management — strategic projects to help companies implement and employees adopt transformational changes in how they work
Group workshop facilitation — customized workshops to determine strategic direction, align on decisions, and assimilate new teams to establish working norms or culture
Individual coaching — leading change, enhancing performance and skills, and career transitions

Companies she has worked with include Symantec, NIKE, Warner Bros. Entertainment, Inc., Nokia, Neutrogena, and Boehringer Ingelheim.

Jennifer holds a Master of Arts in Human Development from Fielding Graduate University in Santa Barbara and a Bachelor of Science in Psychology from Missouri State University. Her certifications and training include

Myers-Briggs Type Indicator® (MBTI®)
Evidence Based Coaching from Fielding Graduate University
Hay Group’s Inventory of Emotional Competency
Center for Creative Leadership (CCL) Coaching for Development

She lives with her husband in Pasadena and enjoys running, reading, writing, and basking in the beautiful California weather and scenery.

For more information, please view her website, and/or Twitter.

"Jennifer's efforts were a big factor in helping the project achieve scope and schedule targets. She was a true professional in all aspects, and I would most definitely benefit from her knowledge if I had the opportunity to work with her again."
~ Steve Sherwood, Program Manager (Nokia)

ALL Testimonials

Steve Sherwood - Program Manager (Nokia)
“Jennifer worked as the Change Manager for a large SAP upgrade project that impacted thousands of employees in four countries. With her professionalism and attention to detail, she quickly gained my confidence and trust in making crucial decisions and dealing directly with stakeholders in aspects of change management. Her efforts were a big factor in helping the project achieve scope and schedule targets.”

Vice President and Global Process Owner Accounts Payable (Major Entertainment Company)
“Jennifer worked closely with the leadership team of our newly established financial shared services division to articulate and align departmental goals, capabilities, and behaviors needed, then worked directly with my team to translate those goals into meaningful day-to-day activities. Jennifer is a strong facilitator in complex situations. In a rapidly changing and ambiguous environment, she displays a calm, logical, and objective demeanor.”

Vice President, Accounting (Major Entertainment Company)
“Jennifer was awesome at creating opportunities for us to step away from the day-to-day activities to reflect and work on strategic topics for team development, leadership skills, and many other important areas not always top-of-mind in our world of accounting. She has the type of personality that makes it very easy to work with her. Jennifer was always there, when we needed help planning staff transitions that often were difficult changes for employees.”

Lynn Bond - Program Office Executive Director (Nokia)
“Jennifer worked for me as the lead change management consultant for a business process redesign. In the work she did, she was under pressure in a challenging environment that demanded attention to detail, as well as enterprise business savvy. Jennifer is at ease with board members, project team members, and general personnel and is extremely personable. I highly recommend her to any company that strives for improved business performance.”

Mary Donnelly-Crocker - Executive Director (Young & Healthy)
“Jennifer provided pro bono executive coaching for our not-for-profit organization during the economic downturn. Her calm, supportive, and logical disposition helped us step back and view the “forest.” She helped me approach change with objectivity and move forward for progress. With her coaching, we completely revamped our financial and organizational reporting in ways that clearly communicated our financial standing, enabled better planning and forecasting, and built the confidence of the Board.”