SAP/ERP Training and End User Adoption
20+ years in ERP training development
Global SAP and Salesforce implementation training expert
Master at creating full life cycle learning and development solutions
Knows that humor and perspective are indispensable on a project
When not consulting is working on her cookbook
Jennifer Jackson is a senior project advisor with over 20 years of experience in project management, SAP training, eLearning, and learning management solutions. She’s adept at orchestrating all aspects of training including instructor led, web-based, documentation development, technical writing and editing as well as logistics such as facilities requirements, scheduling, and tracking. Jennifer has developed over twenty SAP training programs for Fortune 500 companies with up to 160,000 end users. She knows that for effective training, the devil is in the details and she’s a master at managing them.
A consultant for nearly all her adult life, Jennifer worked at PwC Consulting and SAP America before establishing her own practice. She has advised clients in a variety of industries including defense, technology, medical, pharmaceutical, utilities, telecommunications, lottery, manufacturing, and financial services. Public industry experience includes provincial ministries, agencies, and crown corporations.
Although she’s Canadian at the core, Jennifer now has a home in Santa Rosa, California. She can be reached by sending an email.
"A true training professional who brings deep expertise and current best practices to her work. She is strategic, flexible, and deeply committed to the overall success of any project."
~ Kathryn Hayes - Executive Coach, Specializing in High Performing Teams
Jean Heller - Senior Director, Learning & Organization Development, Ross Stores, Inc.
“I hired Jennifer to support the sustaining learning needs of our SAP end users post-SAP implementation. Jennifer sourced and led an outstanding group of training developers to deliver on-budget, on-time training across many process areas. But more importantly, she utilized her excellent powers of influence and deep expertise/connections in the learning field to help us move forward strategically in the learning space. Jennifer is the kind of consultant all clients want - 100% committed to the client’s success, deeply knowledgeable and personable. I cannot recommend her highly enough to anyone who needs to drive their learning strategy and program forward."
Scott Christensen - Partner & SVP Business Development, Integral Strategy Network
“Jennifer always delivers sound counsel, innovative strategy, and excels on delivering effective, efficient, and proven solutions."
Kathryn Hayes - Executive Coach, Specializing in High Performing Teams
“I highly recommend Jennifer Jackson for her leadership and skills in SAP Training, Change and Communications. Jennifer is a true training professional and brings deep experiences and current best practices to her work. She is strategic, flexible and deeply committed to the overall success of any project. She is a real team player and builds solid relationships with everyone she works with. She keeps her focus through tough times and is a pleasure to work with. I have had the pleasure of working with Jennifer in different roles over the years and would recommend her to fulfill any systems training project or program needs both domestic and international."