Jon Shuster is an organization and change management consultant. Combining organization development and direct business, including profit/loss responsibilities, Jon brings over 15 years experience helping Fortune 50 to mid-size companies accelerate business performance by maximizing organization effectiveness.
Jon’s work focuses on preparing organizations and teams to deliver on business objectives. He is particularly strong at partnering with his clients to design customer/market-focused organizations, streamline business processes, and develop performance management and competency systems.
Jon is frequently hired to guide the development and implementation of change initiatives associated with cross-business strategies, including designing governance and sustainability plans. He utilizes experience working with employees at all levels, and from multiple cultures, to facilitate the engagement needed for long-term results.
Jon’s own business experience and training bias him towards practical solutions that can be widely adopted, particularly in the field. For Jon, a clearly-defined business case and programs/tools that can be implemented/easily owned are the hallmarks of successful change.
Jon has worked as an internal and external consultant as well as in marketing and merchandising within the financial services and grocery industries. He has a Bachelors degree from Cornell University and an MBA from the Kellogg Graduate School of Management at Northwestern University. Jon lives with his wife and son in Oakland and believes strongly in the parallels between life and sports.
"Jon’s partnership was invaluable and I can't imagine delivering this project without his expertise as planner, facilitator, strategist and sounding board."
~ Janet Peargin, Chevron
Janet Peargin - Manager, Global Health, Environment & Safety, Chevron
"I hired Jon to help my team develop Chevron's global health strategy – a major initiative to “promote a healthy workplace and mitigate significant health risks” across the corporation. This project was challenging, with high visability, an array of global stakeholders, and broad, undefined, objectives and scope. Jon’s partnership was invaluable and I can't imagine delivering this project without his expertise as planner, facilitator, strategist and sounding board.
Jon brought several key strengths to the project.
Bill Franklin - Manager, Global Lubricants, Chevron
"Jon is a terrific organizational consultant and I have repeatedly relied on him to help me and my teams deliver results across multiple projects at Chevron. He is flexible, organized, and has a knack for bringing together diverse individuals and inputs to “get it done”, despite ambiguity and difficult circumstances. Not only have I hired Jon to help deliver immediate results, I’ve leveraged his coaching ability and interpersonal skills to build the long-term capability of my team members as well. His skill as a facilitator and as a change management expert has made him a valued partner – one whom I’ve strongly recommended to others in the company. I look forward to working with Jon again."
Jeff Friant - VP HR, Williams-Sonoma
"Jon was instrumental in guiding the difficult implementation of a new competency system across multiple regions within my organization. He combined strong knowledge and consulting skills with an excellent business perspective – his ability to understand our business helped smooth our implementation of a “relevant” solution. Plus, Jon’s presence and insight allowed him to work well with our Sr. VP as well as other Supply Chain leaders and team members, including from other cultures. We couldn’t have delivered without him!"